Contact Us
We'd love to hear from you. Choose the channel that best matches your inquiry.
Business & Partnerships
For SaaS licensing, white-label partnerships, event agency collaboration, and enterprise inquiries:
- Email: [TBD]
- Response time: Within 2 business days
- Hours: Monday–Friday, 9:00–18:00 (UTC+8)
Technical Support
For platform usage questions, bug reports, and technical assistance:
- Email: [TBD]
- Response time: Within 1 business day
- Hours: Monday–Friday, 9:00–18:00 (UTC+8)
For urgent production issues affecting live events, include "URGENT" in the subject line.
Media & Press
For media inquiries, press kits, and interview requests:
- Email: [TBD]
- Response time: Within 3 business days
Privacy & Compliance
For privacy requests (data access, deletion, correction) and compliance inquiries:
- Email: [TBD]
- Response time: Within [TBD] business days per applicable regulations
See our Privacy Policy for details on your data rights.
Security Reports
To report security vulnerabilities responsibly:
- Email: [TBD]
- Response time: Acknowledgment within [TBD] business days
See our Data Security Policy for our security commitment.
Office
Xinghui Shengshi (Beijing) Technology Co., Ltd.
Address: [TBD]
Postal code: [TBD]
Quick Links
| Need | Go to |
|---|---|
| Product information | Product Overview |
| How to use the platform | User Manual |
| Developer documentation | Developer Guide |
| Legal policies | Legal Documents |
| Careers | Team |
Feedback
We value your feedback on the platform and this documentation. Send suggestions to [TBD] or open an issue in the wiki repository.